Follow Up Questions with Assessment

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Our support staff does not provide details on what is indicated on your results. Support is here to assist you with your purchase and timely processing of your kit. For more information on your assessment once you've received it, you have two options. Consult our A-Z Guide for Allergies PDF sent to you with your purchase. If after consulting this guide, you decide you would like additional assistance, you may consult one of our veterinarians. As you know, this option is an additional fee. It is our policy only our veterinarians can discuss our assessment and your pet with you. Our support staff are not veterinarians. This policy is clearly posted pre checkout and in your email receipt just after purchase (and on our web site support page). We also offer this supplemental service in your checkout process for ImmuneIQ. If you declined this service, you can order it by requesting it through our support center. If you did not purchase a vet consult with your kit, you may do so anytime if you are a customer, at https://immuneiq.com/vet

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