Reasons you may not have received your results yet:

You sent it via an unapproved method and a return address was not provided on the return envelope.
See our article Shipping back to us for more information.
We will happily send another kit out for an additional $6.75 unless you have proof of delivery and it is not sent back one of those unapproved methods - in that case it will be resent for no additional shipping fee.
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